Troubleshooting

If something isn't working as intended, please post an issue on GitHub and include information evaluated in your Wolfram Engine, such as:

$Version
$SystemID

Also specify how you are running the app (via Desktop App or as a script).

Cache Issues

Sometimes after an update, your browser's cache may still be outdated. Try the following options depending on your browser:

• Ctrl + F5
• Shift + F5
• Force Reload (from the top menu of the Desktop Application)
• Reload Window (from the top menu of the Desktop Application)
• Clear Cache and Reload (from the top menu of the Desktop Application)

Outdated Modules

Try running Update from the launcher window.

Cells Didn't Load Correctly

This rarely occurs when asynchronous loading fails and scripts execute in the wrong order.

Perform a Force Reload of the window/page (from the main top menu or your browser).

Browser Console

Any errors caused by cell evaluation will appear here:

Clicking the bug icon opens the JavaScript developer tools.

Bypass WLJS Renderer and use MMA's

To bypass the standard form of expression used in WLJS Notebook, use MMAView

WLJS Notebook does not cover all possible styling options for plots, graphics and diagram types. For that reason we give an option to use the default renderer of Wolfram Engine.

Logs Dump

If you're comfortable sharing logs (and it doesn't violate your privacy), you can enable DEBUG mode at startup:

1. Restart the app and click DEBUG in the launcher window.
2. Perform the actions that lead to the error.
3. Close the app normally.
4. A window with the collected log file will appear.
5. Send the log to us via Telegram, email, or GitHub Issues.

Hotline & General Discussion Chat

Feel free to join our Telegram Group.

tip

Submit issues through GitHub